Guides

Measuring Business Value

Overview

Value metrics in Pay-i allow organizations to quantify the business impact and return on investment (ROI) from their GenAI applications. Pay-i offers two types of Value metrics:

  1. Value Generated: Measures financial impact in monetary units (dollars, euros, etc.)
  2. Time Saved: Measures operational efficiency gains in time units (minutes, hours, etc.)

Pay-i measures Value at the Use Case level. In order to ensure the Value metrics provided by Pay-i map to how your organization thinks about measuring value/ROI, Pay-i allows you to create Value Policies. Value Policies use data collected by Pay-i, data from your use cases' KPIs, along with business logic that you specify in order to calculate ROI in a manner meaningful to your business units.

To get started with Value policies, reach out to your Pay-i representative, or contact [email protected].