Guides

Limits

Limits are used to control your GenAI traffic and costs.

What are Limits?

Pay-i's patent-pending Limit system is used to track and control spending for an organization, group, application, experience, request, or any combination of the above. There are two types of Limits, Allow and Block.

  • A limit tracks your spending against a defined max amount.
  • Each limit can optionally have a threshold, which helps you monitor when spending is approaching the max.
  • Allow limits let spending go beyond the max, tracking any excess in overrun.
  • Block limits halt spending once the max is exceeded, preventing further usage.

Limits can be reset, which sets their spend amount back to $0.00 but maintains all prior spending history for review in the Pay-i dashboard.

In this way, you can leverage limits to track and compare time-based goals (e.g., quarterly spend), restrict users to certain usage tiers within a payment plan (e.g., block if a user exceeds $X per month), or even be notified when individual experiences pass a threshold (e.g., switch to a human representative when chatbot support costs exceed $1.50).

More information can be found in the Limits (Continued) section.