Discussions
404 Error while updating KPI
12 days ago by Ashirvad Pawar
Hi,
I am trying to update a KPI score for a dummy_chat use case, but I am getting a 404 NotFoundError even though the KPI creation works correctly and the KPI is visible in the Pay‑I UI.
from payi import Payi
from dotenv import load_dotenv
load_dotenv()
client = Payi()
# Define a KPI for a use case type
client.use_cases.definitions.kpis.create(
use_case_name="dummy_chat",
name="Customer Satisfaction",
description="Track customer satisfaction for dummy chat use case",
kpi_type="likert5",
goal=3
)
This above KPI creation code works well and it created a new KPI on the Pay-I UI. But when I am trying to update the KPI via the following code
from dotenv import load_dotenv
from payi import Payi
load_dotenv()
# Initialize Payi client
client = Payi()
client.use_cases.kpis.update(
use_case_name = "dummy_chat",
kpi_name="Customer Satisfaction",
use_case_id = "e203fd0e-b240-481d-8394-4efd7cc8e5e0", # obtained from get_context()
score = 1
)
print("KPI updated successfully.")
It's throwing the following error.
Traceback (most recent call last):
File "/home/devuser/ashirvad_workspace/Wega_Pay-i/kpi_update.py", line 8, in <module>
client.use_cases.kpis.update(
File "/home/devuser/ashirvad_workspace/venv/lib/python3.12/site-packages/payi/resources/use_cases/kpis.py", line 80, in update
return self._put(
^^^^^^^^^^
File "/home/devuser/ashirvad_workspace/venv/lib/python3.12/site-packages/payi/_base_client.py", line 1270, in put
return self.request(cast_to, opts)
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/home/devuser/ashirvad_workspace/venv/lib/python3.12/site-packages/payi/_base_client.py", line 1044, in request
raise self._make_status_error_from_response(err.response) from None
payi.NotFoundError: Error code: 404